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Introduction

It is possible to make corrections to the current pay date and also change previous payments.

Current Payment

If you need to correct an error with the current payment, then depending on which stage you are at this can be amended:

Scenario 1: You have clicked the Pay button in the Payroll screen and have not done anything else

In this case select the employee and pay date and then click the Rewind button at the top of the screen. The payroll will return to the state is was in before the payment was processed. Correct the payment and click the Pay button again.

Scenario 2: You have clicked the Pay button in the Payroll screen and have submitted the payroll to Revenue in the submission screen.

In this case select the employee and pay date and then click the Rewind button at the top of the screen. The payroll will return to the state is was in before the payment was processed. Correct the payment and click the Pay button again. Then in the Revenue> Submit Payroll screen, select the pay date and click the Submit button again. The previous incorrect submission will be automatically deleted and replaced with the new submission. If you want to totally delete the submission without resubmitting, click the Delete button in the Submit payroll screen.

Scenario 3: You have clicked the Pay button in the Payroll screen, have submitted the payroll to Revenue in the submission screen and paid the employee.

If the employee has given back the money, then select the employee and pay date and then click the Rewind button at the top of the screen. The payroll will return to the state is was in before the payment was processed. Correct the payment and click the Pay button again. Then in the Revenue> Submit Payroll screen, select the pay date and click the Submit button again. The previous incorrect submission will be automatically deleted and replaced with the new submission. If you want to totally delete the submission without resubmitting, click the Delete button in the Submit payroll screen.

If the employee is keeping the money, then you will have to make an adjustment to their payment in the next pay run.

 

Correcting an old payment

If you need to correct a payment you made on a previous pay date, you will find the that Rewind button in the Payroll screen is disabled. This is by design.

Payments should not be processed or rewound outside of date order. This is because payroll is calculated cumulatively. In other words, the current payment depends on the results of payments that went before.

For example:

Pay Date Gross Cumulative Gross Standard Cut Off Tax credits Cumulative PAYE PAYE
3 Jan 2022 3000.00 3000.00 2791.67 250.00 391.67 391.67
7 Feb 2022 3000.00 6000.00 5583.33 500.00 783.33 391.67
7 Mar 2022 3000.00 9000.00 8375.00 750.00 1175.00 391.67
4 Apr 2022 3000.00 12000.00 11166.67 1000.00 1566.67 391.67
2 May 2022 3000.00 15000.00 13958.33 1250.00 1958.33 391.67

The Payroll operator is informed that the employee should only have been paid €500 for 7 Mar 2022. If just 7 Mar 2022 is changed in isolation from €3000 to €500, then 4 Apr 2022 and 2 May2022 are now incorrect. The PAYE for these two payments should now be €350.00, not €391.67

In order to make sure that all payments are correct at all times, May and April must also be re-calculated if March is changed.

Correction Example

An employee was paid €3000 for the first five months of the year. The payroll operator has been informed that the third month, March, was incorrect and should have been a payment of €500.

  1. Take a copy of all the employee's pay slips from the pay date that need correction, onwards. In this case the pay slips for March, April and May should saved.
  2. Rewind the payments in reverse order, from the last payment up to the payment that you need to correct. In this case the operator would need to rewind May, April and finally March.
  3. Check that the correct RPN details (PAYE, PRSI and USC Rates) are being used from when the original payment was processed. This is especially important when old years are being corrected.
  4. Make the appropriate change to the payment. In this case the gross pay is being changed to €500
  5. Reprocess (click Pay) March, April and then May.
  6. If you are happy that the figures are what you are expecting (check against the pay slips you saved earlier), re-submit March, April and May to Revenue in the Revenue Submission screen.
  7. If there are any differences in the amount of net pay you paid the employee, then reconcile these.
  8. If you had previously submitted the corrected payments to Revenue, click the Submit button once more in the Revenue Submission screen for each of the corrected pay dates. The previous submission will be automatically deleted and replaced with the new one.

Correction Scenarios

The following are correction scenarios where the current payment corrects a mistake made on one or more previous payments.

These corrections can be used where it is not possible to rewind and reprocess the mistake.

If you use one of these examples, it is recommended that you check the figures are correct.

Scenario A - Incorrect Sacrifice

In this scenario a deduction of €500 was set up for a Salary Sacrifice, but the PAYE, PRSI and USC boxes were all incorrectly ticked. This meant that the taxable pay for the employee was too high.

The employer processed two payments before they released the error, so the total incorrect deduction was €1000 (2 x €500) 

 

Note that this example can also be used to correct Taxsaver Tickets and Cycle to work

Scenario A - Solution

For the third payment, first the taxable pay has to be reduced by €1000. This is done by setting up a deduction for €1000 with all the boxes (PAYE, PRSI and USC) unticked.

Next, an element has to be added to 'reinstate' the €1000 deducted so that the employee is not short pay. This is done by adding an element for €1000 with all the boxes (PAYE, PRSI and USC) unticked.

Finally, the correct sacrifice is put in. This is another deduction with all the boxes (PAYE, PRSI and USC) unticked, for the weekly sacrifice amount of €500

Scenario B - Health Insurance overpayment

Here a monthly paid employee, being paid €5000 a month was paying €1000 Health insurance for two months. They should not have paid this and have requested a refund. This example reverses the health insurance.

Scenario B - Solution

The total amount of incorrect health insurance amounts have been added up (1000+1000 = 2000)

Tax was overpaid. To fix the tax over payment the total taxable pay must be reduced. This is done by added a new deduction with PAYE, PRSI and USC all unticked.

However, the employee has also been underpaid so this must be reimbursed without effecting the new tax amount, so a new Element, also for €2000 is added. PAYE, USC and PRSI are all unticked.

 

The end result is the same as if the employee was just paid €5000 for three months.